Celero Commerce

Are you a strategic thinker with a passion for creating and delivering impactful training programs? Celero Commerce is seeking a Senior Training Specialist to lead the development of training initiatives for our bank, independent, and W-2 teams. This role will focus on enhancing the capabilities of our staff and partners to effectively position Celero’s products and solutions in the market.

Key Responsibilities:

• Design and implement training programs for sales partners on merchant services and products, emphasizing value communication to merchants.
• Deliver comprehensive training sessions for new operations team members, covering industry knowledge and Celero’s internal systems.
• Conduct training for sales partners, highlighting Celero’s products and services.
• Develop engaging training materials, including product demos, presentations, and tailored learning paths.
• Collaborate with sales, product, and operations teams to identify and address diverse training needs.
• Keep training content up to date with the latest product features and industry regulations.
• Assess the effectiveness of training programs through participant evaluations and feedback.
• Work closely with partners to identify additional training opportunities.
• Handle additional projects and duties as assigned.

Experience & Requirements:

• 3-5+ years of experience in a similar role.
• Background in merchant services, POS systems, or related payment solutions, with experience in training or sales.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in training software and e-learning platforms.
• Strong analytical skills to assess training needs and evaluate program outcomes.
• Ability to adapt and explore innovative solutions in a dynamic business environment.

Additional Qualifications:

• Read, speak, and write English fluently.
• Interact with partners, clients, and team members in a positive, productive, and respectful manner.
• Demonstrate the ability to work independently and as part of a team.
• Commit to advancing the company’s interests and pursuing excellence at all times.
• Strong communication skills, both written and verbal.
• Self-starter with the ability to handle time-sensitive challenges and provide insights for enhanced efficiency.
• Comfortable working under tight deadlines and adapting to unanticipated changes with minimal resistance.
• Ability to maintain a sense of urgency when appropriate while staying calm under pressure.
• Team-player attitude with strong decision-making skills and a high sense of professionalism and work ethic.
• Demonstrate dependability, reliability, and responsibility.
• Maintain confidentiality of sensitive information.

Celero Commerce provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Please Note: Celero Commerce participates in E-Verify and performs background checks on all new hires. We will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS), with information from each new employee’s form I-9 to confirm work authorization.  

To learn more about our company, please visit Celero Commerce Facebook, Twitter, and LinkedIn pages: